What types of businesses does ActivityPay serve?+
ActivityPay serves tour operators, attractions, experience-based businesses, camps, classes, outdoor adventure companies, and any business where customers book and pay for activities. We also partner with reservation and registration software platforms that need to embed payments into their products.
How is ActivityPay different from Square or Stripe?+
Square and Stripe are general-purpose payment processors built for retail and ecommerce. ActivityPay is purpose-built for the experiences economy. We handle the specific challenges of your industry: seasonal volume swings, high-ticket group bookings, deposits and partial payments, waiver workflows, and OTA distribution. You also get white-glove onboarding and live support during peak hours, not a generic help desk.
Does ActivityPay integrate with booking software?+
Yes. ActivityPay integrates with leading reservation and booking platforms including Rezgo, PonoRez, and 135 ACM. For software partners, we offer API-driven gateway integration, white-label options, and a partner-first approach that strengthens your platform rather than competing with it.
How fast does ActivityPay deposit funds?+
ActivityPay offers faster funding than traditional processors. During peak season when cash flow matters most, we prioritize getting money into your account quickly so your operations keep pace with your bookings. Exact timing depends on your plan and volume.
How does ActivityPay handle chargebacks?+
Experience-based businesses face unique chargeback patterns, including weather cancellations, no-shows, and group booking disputes. ActivityPay provides chargeback management and prevention built specifically for these scenarios, with industry expertise that generic processors lack.
Does ActivityPay support mobile payments for guides and field staff?+
Yes. ActivityPay offers mobile and field payment solutions so your guides, instructors, and on-site staff can accept payments anywhere, including remote locations where connectivity is limited.
What does onboarding look like with ActivityPay?+
We provide white-glove onboarding, which means a real person walks you through setup, configures your equipment, integrates with your existing booking platform, and stays available for live support during your peak operating hours. This is not self-serve setup with a knowledge base.
Can software platforms partner with ActivityPay?+
Yes. ActivityPay offers an ISV partnership program with API-driven integration, white-label payment processing, revenue sharing on every transaction, and access to our national sales team. We help software platforms monetize payments while keeping their customer relationships intact.
What is the best payment processor for tour operators?+
For tour operators, the best payment processor is one that understands the realities of the experiences economy: deposits and partial payments, group bookings with high-ticket buyouts, weather cancellations and no-shows, seasonal volume swings, and waiver-to-payment workflows. Generic processors like Stripe or Square treat tours like ecommerce. ActivityPay is built specifically for tour operators, with chargeback management tuned to industry-specific dispute patterns, faster funding for peak season cash flow, and integrations with major booking platforms including Rezgo, PonoRez, FareHarbor, Peek Pro, Bookeo, Checkfront, and Xola.
Does ActivityPay offer an embedded payments API for booking software platforms?+
Yes. ActivityPay provides a developer-friendly REST API, JavaScript SDK, iFrame embeds, payment links, webhooks, and a tokenization vault so booking software platforms (ISVs) can embed payments directly into their product. Software partners can choose between fully embedded self-managed integration or integrated payments with go-to-market support. ActivityPay is structured as a partner-first relationship with revenue sharing, white-label options, and an optional co-selling sales team — not a referral channel that competes with the software.
What is the ActivityPay Software Reseller Program?+
The Software Reseller Program is ActivityPay's sales-as-a-service offering for software platforms in the activity industry. ISVs get access to trained activity-industry sales reps who book qualified demos, run outreach campaigns tailored to the platform's ideal customer, and provide co-branded pitch materials. There is no cost to the ISV's payroll. The program is designed for software founders who are focused on building product but need help finding and converting the right merchants.
What is the ActivityPay Agent Reseller Program?+
The Agent Reseller Program lets independent agents and resellers sell payments, software, or both into the activity industry. Agents get access to a curated portfolio of activity-industry software platforms, integrated payment solutions, training, demo support, and co-selling tools. Agents earn residual revenue on payments and software for the life of the client, building a stickier book of business than payments-only resellers can offer.
Does ActivityPay integrate with Rezgo, FareHarbor, PonoRez, or Peek Pro?+
Yes. ActivityPay integrates with major booking and reservation platforms used in the activity industry, including Rezgo, PonoRez, FareHarbor, Peek Pro, Bookeo, Checkfront, Xola, ResNexus, Acuity Scheduling, and Square Appointments. For platforms not yet on the integration list, ActivityPay's REST API and JavaScript SDK allow custom integration. ActivityPay also offers a white-label gateway for platforms that want to embed payments directly into their own product.
What is ActivityPay Gateway?+
ActivityPay Gateway is a proprietary payment gateway designed for activity-industry merchants and software platforms. It supports card-present terminals, virtual terminal entry, hosted invoicing, payment links, text-to-pay, recurring billing, tokenization, and PCI-compliant secure vault storage. The gateway is available as a standalone solution for operators who already have a booking flow they love, or as an embedded white-label gateway for ISVs.
Does ActivityPay offer surcharging or dual pricing programs?+
Yes. ActivityPay offers compliant surcharging and dual pricing programs that let merchants offset processing fees transparently while staying within Visa and Mastercard rules. These programs are appropriate for some operators and not others — ActivityPay's onboarding team helps merchants determine whether surcharging, dual pricing, or traditional interchange-plus pricing best fits the business model.
How does ActivityPay compare to Stripe, Square, FareHarbor Payments, and Peek Pay?+
Stripe is a developer-first generic processor that treats activity businesses like ecommerce. Square offers a familiar POS but lacks vertical-specific tooling for tour operators and ISVs. FareHarbor Payments and Peek Pay are tied to their respective booking platforms and lock merchants into a single product stack. ActivityPay is purpose-built for the experiences economy with vertical-specific chargeback handling, an open embedded payments API for any booking platform, and a co-selling sales team that helps ISVs grow merchant adoption — a combination none of the alternatives offer.